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Terms

Updated September 30, 2026

1. About these terms

These terms are an agreement between you and JartaApps, Morlans, San Sebastián, Spain, who runs Renova ("we", "us"). They apply to the Renova apps for iPhone, iPad and Android, to the web app at https://app.renovaroom.com and to the website at https://renovaroom.com, together "Renova".

By creating an account, buying Pro or using Renova, you accept these terms. If you do not accept them, do not use Renova.

2. What Renova does

Renova makes AI designs from your photos: new looks for rooms, houses, gardens and pools, and themed decorations for occasions. You upload a photo and choose options, and an AI model makes a new image. Each design gets a short note written by AI. With Pro, you can also talk to an AI assistant that makes and refines designs from your messages and photos.

The designs, notes and replies are made by AI models that other companies run for us. We cannot promise that a result will look the way you expect or meet your needs.

3. Privacy

Our privacy policy explains what we collect, why, and who helps us run Renova. It is part of these terms.

4. Age and your account

  • You must be at least 17 years old to use Renova or buy Pro.
  • Give a real email address and keep your sign-in details safe. You are responsible for what happens in your account.
  • An account can be signed in on one device at a time. Signing in on a new device signs out the others. Do not share an account with other people.

5. Free and Pro

  • Free: a number of designs each day. Images you save or share carry a Renova watermark.
  • Pro: more designs each day, no watermark, designs saved at their full size, and the assistant.

Each plan has daily limits, and the app tells you when you reach one. Daily limits start over each day in your time zone. A design that fails does not count toward your limit.

6. Buying Pro

Plans and prices

  • Pro is sold as a weekly or a yearly subscription, or as a lifetime purchase. Not every plan is offered on every platform or in every country.
  • The price, the billing period, any free trial and any tax are shown before you confirm a purchase. Prices can differ between the App Store, Google Play and the web, and between countries.
  • A lifetime purchase is paid once. It keeps Pro on the account that bought it for as long as we offer Renova.

In the iPhone, iPad and Android apps

Apple (App Store) or Google (Google Play) sells and bills Pro in the apps, under their own terms. For these purchases:

  • Payment is charged to your Apple ID or Google account when you confirm the purchase.
  • A subscription renews automatically for the same period and price unless you turn off auto-renewal at least 24 hours before the current period ends.
  • The renewal is charged within the 24 hours before the current period ends.
  • You manage and cancel subscriptions in your App Store or Google Play account settings after purchase. In Renova, open Profile, then Plan, and choose Manage subscription to go there.
  • If a free trial is offered, any unused part of it ends when you buy a subscription.
  • When you cancel, Pro stays on until the end of the period you paid for. You are not charged again.
  • Refunds for these purchases follow Apple's and Google's rules: ask them.

On the web

On the web, we sell Pro. Our payments provider, RevenueCat, runs the checkout and Stripe processes the payment. For these purchases:

  • You pay when you confirm the purchase.
  • A subscription renews automatically for the same period and price until you cancel it. Cancel before the end of a period to avoid the next charge. Open Profile, then Plan, and choose Manage subscription, or write to us.
  • When you cancel, Pro stays on until the end of the period you paid for.
  • For refunds, write to support@renovaroom.com.

Right of withdrawal (EU and UK, web purchases)

If you live in the European Union or the United Kingdom and buy Pro on the web, you can withdraw from the purchase within 14 days, without giving a reason. The 14 days start on the day of the purchase.

To withdraw, tell us before the 14 days end with a clear statement: an email to support@renovaroom.com is enough, or you can use the model form below. We refund you within 14 days of hearing from you, with the same means of payment, at no cost to you.

Pro is a service that runs for as long as your plan lasts. If you asked us at checkout to start Pro straight away, within the 14 days, and you then withdraw, you pay for the Pro you had until you told us: we refund the price less an amount in proportion to that time. If you did not ask for Pro to start straight away, we refund the full price.

The lifetime plan is the same Pro service, with no end date, so the same right of withdrawal applies to it. For the time you had it, we charge the yearly plan's daily rate: the price of the yearly Pro plan on the web when you bought, divided by 365, for each day until you told us. We refund the rest of the price.

If you live in the United Kingdom, you also have the rights that UK law on subscription contracts gives you, including any notices and cancellation periods it requires.

For App Store and Google Play purchases, refunds and withdrawals go through Apple's and Google's own processes: ask them.

Model withdrawal form (fill it in and send it only if you want to withdraw):

  • To: JartaApps, Morlans, San Sebastián, Spain, support@renovaroom.com
  • I hereby give notice that I withdraw from my contract for the following service: Renova Pro, plan: ___
  • Ordered on: ___
  • Name: ___
  • Address: ___
  • Email address of the Renova account: ___
  • Signature (only if you send it on paper): ___
  • Date: ___

Changes and cancellation

  • If a price changes, we or the store tell you before the new price applies, and you can cancel before it does.
  • Deleting the app or your account does not cancel a subscription. Cancel it in the store or account where you bought it.

7. Using Renova fairly

In general

You agree not to:

  • Use Renova for anything illegal, or in a way that infringes other people's rights.
  • Try to get around the daily limits, the watermark, the one-device rule or our security.
  • Copy, decompile or reverse engineer Renova, except where the law allows it.
  • Resell, rent or redistribute Renova, scrape it, or use it to build a competing service.
  • Overload Renova, or use bots or scripts to make designs.

With the AI tools

You agree not to use Renova to:

  • Harm, exploit or sexualise children in any way.
  • Deceive people, for example by passing a design off as a real photo of a real place in a property listing or an insurance claim, or by spreading false information.
  • Harass, bully, threaten or humiliate anyone, or show real people in a false, hurtful or sexual way.
  • Discriminate against people or groups.
  • Make things that infringe copyrights, trademarks or other rights.

What you may not upload or create

  • Illegal content.
  • Sexual or nude content.
  • Hateful, violent or gory content.
  • Photos in which a child can be recognised.
  • Photos of other people without their consent.
  • Malware, or anything meant to harm Renova or its users.

We may remove content or suspend an account that breaks these rules. We may report illegal content to the authorities.

8. Your content

"Your content" means the photos you upload, your messages to the assistant, and the designs and notes made for you.

When you upload a photo, you promise that:

  • You took it, or you have permission to use it.
  • You have the right to show any place in it, such as a home you own, rent or have permission to photograph.
  • Every person who can be recognised in it has agreed.

Your content stays yours. You give us a licence to store, process and show it, and to send it to the providers named in our privacy policy, only to provide Renova to you. This licence ends when you delete the content or your account.

9. AI results are ideas, not plans

Designs, notes and assistant replies are made by AI. They can be inaccurate, change things you did not ask for, or show things that cannot be built. They are visual ideas for inspiration. They are not building plans, measurements, cost estimates, or architectural, engineering, electrical, plumbing or safety advice, and they do not show what building rules allow.

Before you build, buy, remove or change anything, check it with a qualified professional, such as an architect, an engineer or a licensed builder, and with the rules where you live.

10. Intellectual property

Ours

Renova, its name and logo, its design, pictures, texts and software belong to us or our licensors. We give you a personal, limited, non-exclusive, non-transferable right to use Renova under these terms. We can take this right back if you break them.

Yours

As between you and us, you own the designs made from your photos, as far as the law allows rights in them. You may use them as you like, including commercially, within the law and these terms. Designs from the free plan carry a watermark; do not remove it.

AI models can make similar designs for other people from similar photos and choices. You do not get exclusive rights to a style or a look, and other people's similar designs are not yours.

Copyright complaints

If you believe something in Renova infringes your copyright, write to support@renovaroom.com or to Morlans, San Sebastián, Spain. Include: your contact details; the work you believe is infringed; where the content is in Renova; a statement that you believe in good faith that the use is not authorised; a statement, under penalty of perjury, that your notice is accurate and that you own the right or may act for its owner; and your physical or electronic signature. We may remove the content and tell the person who uploaded it, who can send a counter-notice to the same address.

11. Other services and links

Renova links to services we do not run, such as the App Store, Google Play and the sign-in pages of Apple and Google. Their own terms and privacy policies apply to them, and we are not responsible for them.

12. Availability, changes and ending the agreement

  • We may change, add or remove features, or limit or stop Renova. If we remove something you pay for, we tell you first.
  • Renova needs an internet connection. Your mobile operator's data charges are yours.
  • You can stop using Renova and delete your account at any time. See the account deletion page.
  • We may suspend or close your account if you break these terms, if the law requires it, or if we stop offering Renova. If we close your account without a breach on your part, we tell you first when we can, and refund any prepaid period we billed directly.
  • The parts of these terms that by their nature should last, such as those on intellectual property, liability and governing law, stay in force after the agreement ends.

13. No warranties

We provide Renova "as is" and "as available". We work to keep it running, safe and correct, but we do not promise that it will always be available, free of errors or secure, or that designs will meet your expectations. As far as the law allows, we give no other warranties, express or implied.

14. Limits of our liability

To the extent the law allows:

  • We are not liable for indirect or consequential losses, lost profits or data, or losses caused by relying on AI results, including the cost of work or purchases based on a design.
  • Our total liability to you is limited to the amount you paid us for Renova in the 12 months before the claim.
  • You will compensate us for claims by others caused by content you uploaded or by your breach of these terms.

Nothing in these terms limits liability that the law does not allow us to limit, such as for death or personal injury caused by negligence, or for fraud. Nothing in these terms takes away rights you have as a consumer under the law where you live.

15. Following the law

You may not use Renova if you are in a country under a comprehensive embargo, or on a government list of people who may not receive services. You are responsible for following the laws that apply where you use Renova.

16. Governing law and disputes

These terms are governed by the laws of Spain. Disputes go to the courts of Spain.

If you are a consumer, you keep the protection of the mandatory laws of the country where you live, and you can also bring a claim in its courts. We would like to hear from you first: most problems are solved with an email.

17. Changes to these terms

We may update these terms. The date at the top shows the latest version. If a change matters to you, we tell you in the app or by email before it applies. If you keep using Renova after that, the new terms apply. If you do not accept them, stop using Renova and cancel any subscription.

18. General

  • If a court finds part of these terms invalid, the rest stays in force.
  • You may not transfer your rights under these terms to anyone else. We may transfer ours to a company that takes over Renova, without reducing your rights.
  • If we do not enforce a right at once, we do not give it up.
  • These terms and the privacy policy are the whole agreement between you and us about Renova. If you got Renova from the App Store or Google Play, section 19 and that store's own terms also apply, and section 19 wins where it differs from the rest.

19. If you got Renova from the App Store or Google Play

App Store

If you downloaded Renova from Apple's App Store, these terms also include the following, which win over anything else in them:

  • These terms are between you and us, not Apple. We, not Apple, are responsible for Renova and its content.
  • Your right to use Renova is limited to Apple-branded devices that you own or control, as the Usage Rules in Apple's Media Services Terms and Conditions allow, including use by other accounts through Family Sharing where those rules allow it.
  • We alone provide maintenance and support for Renova. Apple has no obligation to provide any maintenance or support for it.
  • If Renova fails to meet a warranty that applies to it, you may tell Apple, and Apple will refund the price you paid for Renova, if any. To the extent the law allows, Apple has no other warranty obligation for Renova. Any other claims, losses, liabilities, damages, costs or expenses caused by a failure to meet a warranty are our responsibility, as far as these terms and the law make them so.
  • We, not Apple, are responsible for handling any claims by you or anyone else about Renova or your use of it, including product liability claims, claims that Renova fails to meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
  • If anyone claims that Renova or your use of it infringes their intellectual property rights, we, not Apple, are responsible for the investigation, defence, settlement and discharge of that claim.
  • You confirm that you are not in a country that is subject to a United States Government embargo or that the United States Government has designated as a "terrorist supporting" country, and that you are not on any United States Government list of prohibited or restricted parties.
  • When you use Renova, you must also follow the terms of third parties that apply to you, such as your mobile data provider's.
  • Questions, complaints and claims about Renova go to us, not Apple: JartaApps, Morlans, San Sebastián, Spain, support@renovaroom.com.
  • Apple and its subsidiaries are third-party beneficiaries of these terms. Once you accept them, Apple has the right, and is deemed to have accepted it, to enforce these terms against you as a third-party beneficiary.

Google Play

If you downloaded Renova or bought Pro on Google Play, Google Play's Terms of Service also apply to the download and the purchase. Google is not a party to these terms and is not responsible for Renova.

20. Contact